Customer Service
Need help?
Feel free to contact us!
Available by phone:
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Monday to Friday: 09:00 – 17:00
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Saturday: 10.00 – 17.00 hours
Showroom opening hours:
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Monday to Friday: 09:00 – 17:00
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Saturday: By appointment
Chat accessible:
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Daily: 09:00 – 21:00
Outside these hours, feel free to leave a message or send us an email. We’ll reply first thing on the next working day!
Frequently Asked Questions
At Glaswand Plus, all sliding walls are delivered in the maximum length of the chosen system.
For example, a 3-rail system (306–405 cm) comes with top and bottom rails in the full 405 cm length, allowing you to cut them to your exact size.
Because every installation is different, the maximum length gives you the flexibility to perfectly fit the system to your space.
Our glass profiles are supplied in the widest size of 103 cm and can be easily cut to your desired width. Our step-by-step video explains how to do this.
This ensures your sliding wall always fits your canopy seamlessly.
Privacy glass—also known as tinted glass—has a subtle black tint that reduces visibility from the outside, giving you more privacy under your veranda or canopy. You still enjoy plenty of daylight and a clear view outward.
Tinted glass also adds a modern, stylish look and helps reduce bright sunlight and glare. While it enhances comfort, it is not a form of sun protection.
At Glaswand Plus, privacy glass is an optional upgrade for our sliding glass walls, allowing you to customize your setup to your preferences.
Still unsure? Read our blog “Clear Glass or Privacy Glass?” or contact us for personal advice.
Useful to know: underrail dimensions
We understand you may want to prepare your space before installing your glass sliding wall. To make this easier, Glaswand Plus provides the exact underrail measurements so you can check whether your surface is suitable and make any necessary adjustments in advance.
Although all technical specifications are also listed with each product on our website, we’ve clearly outlined them for you below:
Underrail dimensions per rail system:
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2-rail system: 44 mm wide x 19 mm high
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3-rail system: 65 mm wide x 19 mm high
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4-rail system: 86 mm wide x 19 mm high
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5-rail system: 107 mm wide x 19 mm high
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6-rail system: 128 mm wide x 19 mm high
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7-rail system: 149 mm wide x 19 mm high
Important: Ensure the underrail is mounted on a stable, flat surface—such as tile flooring or a foundation sleeve. This prevents tension on the system and ensures smooth, effortless sliding.
If you have questions about preparation or need help determining the right size, feel free to contact us. We’re happy to assist!
At Glaswand Plus, our sliding glass walls come in various working heights. The working height is the total height of the system—from the foundation to the top guide.
For the most accurate measurement, measure the opening at three points: left, center, and right. Always use the smallest measurement to ensure the system fits properly. Any extra space at the top can be filled during installation.
Good to know:
- The glass panels are always 10 cm shorter than the working height to allow space for the rails. You don’t need to account for this—we do it automatically.
- There is a mounting clearance of about 4 cm, giving the system enough adjustability to handle small height differences.
To determine the correct width for your Glaswand Plus sliding wall, measure the opening at three points: top, middle, and bottom. Always use the smallest measurement—walls are often not perfectly straight, and this ensures the sliding wall fits properly.
Yes, our sliding glass walls are designed for easy installation. With the smart EasyFit system, even users with little experience can assemble the sliding walls themselves. We provide a clear step-by-step guide and helpful instruction videos to support you throughout the process.
Our products are designed for easy self-installation, without the need for an installer or handyman. However, if you prefer to outsource the assembly, we can arrange installation through our external technicians. Depending on your project, we can provide a non-obligatory quotation for the additional installation costs, which typically range from €699 to €899.
Yes, alongside clear glass, we offer tinted glass options to provide extra privacy and reduce sunlight.
Privacy glass—also known as tinted glass—has a subtle black tint that reduces visibility from the outside, giving you more privacy under your veranda or canopy. You still enjoy plenty of daylight and a clear view outward.
Tinted glass also adds a modern, stylish look and helps reduce bright sunlight and glare. While it enhances comfort, it is not a form of sun protection.
At Glaswand Plus, privacy glass is an optional upgrade for our sliding glass walls, allowing you to customize your setup to your preferences.
Still unsure? Read our blog “Clear Glass or Privacy Glass?” or contact us for personal advice.
No, it’s not necessary. With Glaswand Plus steel-look sliding walls, the draught strips are fully integrated into the aluminium profiles—no extra installation needed for a sleek, tight finish.
Yes, steel-look profiles are available in a range of colors, including matte black, white, and anthracite.
When properly installed, steel-look profiles do not affect the functionality of your glass sliding wall. However, it’s important to note that these profiles cannot be used with the standard handle; only the bowl-style door handle is compatible. An additional draught strip is not needed, as the steel-look profiles already include an integrated draught seal.
Steel-look profiles are compatible with most standard glass sliding walls. However, it’s important to check the specifications of both the profiles and the sliding wall to ensure a perfect fit. Some manufacturers offer profiles specifically designed for certain panel widths and thicknesses.
Yes, you can retrofit steel-look profiles onto an existing sliding glass wall. This is a simple and effective way to upgrade the appearance, giving your current installation a sleek, modern, and industrial look.
No, the steel-look strips are not pre-assembled on the glass panels, but they can be easily added afterward. To make the process even simpler, we provide a helpful instructional video that guides you step by step.
A steel look profile is a decorative strip that is attached to glass panels to create the look of traditional steel frames. These profiles give the sliding glass wall a robust, industrial look without the weight and cost of real steel.
Privacy glass—also known as tinted glass—has a subtle black tint that reduces visibility from the outside, giving you more privacy under your veranda or canopy. You still enjoy plenty of daylight and a clear view outward.
Tinted glass also adds a modern, stylish look and helps reduce bright sunlight and glare. While it enhances comfort, it is not a form of sun protection.
At Glaswand Plus, privacy glass is an optional upgrade for our sliding glass walls, allowing you to customize your setup to your preferences.
Still unsure? Read our blog “Clear Glass or Privacy Glass?” or contact us for personal advice.
No, it’s not necessary. With Glaswand Plus steel-look sliding walls, the draught strips are fully integrated into the aluminium profiles—no extra installation needed for a sleek, tight finish.
Yes, steel-look profiles are available in a range of colors, including matte black, white, and anthracite.
When properly installed, steel-look profiles do not affect the functionality of your glass sliding wall. However, it’s important to note that these profiles cannot be used with the standard handle; only the bowl-style door handle is compatible. An additional draught strip is not needed, as the steel-look profiles already include an integrated draught seal.
Steel-look profiles are compatible with most standard glass sliding walls. However, it’s important to check the specifications of both the profiles and the sliding wall to ensure a perfect fit. Some manufacturers offer profiles specifically designed for certain panel widths and thicknesses.
Yes, you can retrofit steel-look profiles onto an existing sliding glass wall. This is a simple and effective way to upgrade the appearance, giving your current installation a sleek, modern, and industrial look.
No, the steel-look strips are not pre-assembled on the glass panels, but they can be easily added afterward. To make the process even simpler, we provide a helpful instructional video that guides you step by step.
A steel look profile is a decorative strip that is attached to glass panels to create the look of traditional steel frames. These profiles give the sliding glass wall a robust, industrial look without the weight and cost of real steel.